Frequently Asked Questions
Everything you need to know about your Bulk Chunky order
What is the typical shipping time for orders?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for faster delivery.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring your favorite garment and comparing it to our specifications for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are processed within 7 days of receiving the package at our warehouse.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated during checkout.
How should I care for my chunky knit items?
To maintain the quality of our signature knits, we recommend hand washing in cold water with mild detergent and laying the garment flat to dry.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless shopping experience.